Description

The SurfThing D2424H 23.8" 1080P 165Hz High Refresh Rate Monitor is the perfect companion for your golf simulator PC or laptop. With an impressive 165Hz refresh rate, this monitor ensures seamless swing analysis and smooth data processing when using your favorite golf simulator software.

Designed with a "party in the front, business in the back" philosophy, the D2424H delivers both entertainment and professional-grade performance, making it ideal for demanding graphics and simulator applications. Featuring a top-tier IPS LCD panel, it provides premium visual quality, while its sleek, modern design integrates effortlessly into any golf simulator studio.

Specifications

• Display Size: 23.8 Inches
• Resolution: 1920 x 1080 Pixels (1080P)
• Panel Type: IPS LCD
• Refresh Rate: 165Hz
• Stand Adjustments:
  • Height Adjustment
  • Tilt
  • Swivel
  • 90-Degree Rotation for Portrait Mode
• Display Inputs: DP (DisplayPort) & HDMI

Shipping Time

Processing Time: 
Each unit is custom-built and usually ships within 3–5 business days.

Delivery Time:
Delivery times may vary depending on your location and shipping method. You will receive tracking information once your order is shipped.

Tracking Information: 
Once your order has been shipped, you’ll receive an email with tracking details so you can monitor your delivery status.

How to Check Order Status:
To check your order status, email us at [email protected] with your 5-digit order number. You may also call or text us at 571-500-8371 for assistance.

NOTE: Delivery times are subject to change and may vary based on carrier delays or other circumstances beyond our control. If any changes occur, we will make every effort to notify you promptly.

Returns & Refunds

Return Policy:
You may return your product within 30 days of purchase. Eligible items must be in like-new condition, undamaged, and include all original packaging and accessories.

Restocking Fee:
All returns are subject to a 15% restocking fee. Customers are also responsible for any shipping costs incurred during the return process.

Return Process:

• Contact Us: Email [email protected] to initiate your return request.
• Provide Details: Include your 5-digit order number and photos of all items you wish to return.
• Approval Required: All returns must be approved by the manufacturer. Once approved, we will provide you with the return shipping address.
• Refund Process: After the items are received and inspected, your refund will be issued to the original payment method.

Cancellations:

• Orders must be canceled within 24 hours to avoid a 3% merchant processing fee.
• To cancel an order, please email [email protected] as soon as possible.
• If the order has already shipped, the customer is responsible for return shipping costs and the 3% processing fee.
  

Warranty Policy

SurfThing, LLC guarantees that all new desktop and laptop systems are free from defects in materials and workmanship under normal use for two (2) years from the original purchase date (the “Warranty Period”).

If a product fails under normal operating conditions due to a defect not caused by misuse, abuse, accident, unauthorized modification, or improper installation, SurfThing will, at its discretion:

• Repair or replace defective hardware components at no cost.
• Provide free return shipping, including a pre-paid ground shipping label and, if needed, a suitable shipping box.

Warranty Claim Process

1. Contact SurfThing Customer Support to troubleshoot and confirm the issue.

2. If repair is necessary:

• • A prepaid return shipping label will be provided via email.
  • If original packaging is unavailable, SurfThing will provide a suitable box and shipping label at no charge.
  • Products must be securely packaged to prevent damage during transit.

Repair Turnaround
Repairs are typically completed and shipped back within five (5) business days of receipt.

Data and Software

• For SSDs or storage device failures, SurfThing will make reasonable efforts to recover data, but data recovery is not guaranteed.
• Regular backups to an external drive or cloud service are strongly recommended.
• SurfThing will reinstall any original simulation software pre-installed at the time of shipment.

Exclusions
This warranty does not cover:

• Damage due to misuse, negligence, modification, or unauthorized repair.
• Cosmetic damage or normal wear and tear.
• Loss or corruption of data.
• Software not originally installed by SurfThing, LLC.

Limitation of Liability
To the fullest extent permitted by law, SurfThing, LLC is not liable for indirect, incidental, or consequential damages, including data loss, downtime, or lost revenue.

Transferability
This warranty is valid only for the original purchaser and is non-transferable.